Troubleshooting
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      Missing button or oversized menu - PIX4Dfields

      This article explains why some buttons can be missing or menus seem disproportionately large. These issues often stem from scale problems, which can occur due to various factors.

      Identifying the problem

      Let's take the example of sharing to PIX4Dcloud. You might find that the Upload button is missing, or the menu is misaligned, making it impossible to proceed with the action.

      S2CProblem.png

      Similarly, during image processing, the Processing options appear unnaturally large.

      Scaleproblem.jpg

      Resolving scale issues

      These anomalies typically arise from display settings. When the scale is not appropriately adjusted, elements within the interface may behave unexpectedly. This can manifest as missing buttons, oversized menus, or improperly sized icons and fonts.

      Reducing scale

      Follow these steps to adjust the display settings:

      • Right-click on the desktop or type Display settings in the search bar.
      • Click Display settings.
      • Click Scale.
        Scale.png
      • Reduce the Custom scaling.

      If the problem persists, reduce it even more.

      Reducing PIX4Dfields windows size

      There are some cases that are resolved by simply reducing the window size.
      For example, if PIX4Dfields is in "full screen", the Upload button is not visible.
      2.png

      The Upload button is visible when the size of the PIX4Dfields windows is reduced by double-clicking on the upper gray bar and adjusting the size.

      1.png