How to upload images using the cloud platform

This article describes the procedure to upload images in order to process a new project on the cloud servers.

1. Go to Pix4D Cloud and log in with a valid Pix4D account.
3. Drag-and-drop the images (JPEG, JPG, TIF and TIFF formats are acceptable) from the folder where they are stored. Only files from a local file explorer can be dragged (e.g. Dropbox or Google Drive web folder do not work). Alternatively, click UPLOAD FILES and browse to the directory to select the images.
4. In the upper-left corner, click to set the project's name.
5. Click FILES > Images to see the images, once they are uploaded.

Warning: Upload will start right after images are selected and an upload pop-up will appear in the lower-right corner. By default, processing will start automatically after all images are successfully uploaded. However, it is possible to deactivate this option (slide left) in the upload pop-up, for instance to add more images later.


    • Clicking CLOSE in the upload pop-up does not interrupt the upload.
    • In the upper-right corner, ic_uploading_black.png indicates the number of active and recent uploads. Click ic_uploading_black.png to display the list and select a project to show the images it contains. Once the upload is complete, click ic_cross_light_black.png to remove the project from the queue.
    • It is possible to upload several projects at the same time.
    • Staying on the Pix4D cloud page but navigating (e.g. displaying results of another project) does not interfere with the upload.
    • Leaving the Pix4D cloud page interrupts the upload, similarly to clicking CANCEL UPLOAD in the upload pop-up. However, it can be resumed and images already uploaded remain on the servers.
    • Once uploaded, images cannot be removed from the project.
    • It is possible to display images full screen for inspection by clicking the thumbnails.

During the upload progress, several icons inform of each image status:

ic_uploaded_green.png ic_uploading_blue.png ic_cloud_queue_dark_grey.png ic_warning_yellow.png ic_retry_red.png
Successfully uploaded. Currently being uploaded. Waiting to be uploaded.
It can be removed from the project by clicking ic_delete_light_black.png.
Identified as duplicate.
The same image cannot be uploaded twice, it will be discarded. Click ic_delete_light_black.png to remove the duplicate.
Failed to be uploaded.
Click RETRY ALL to make another attempt.


Tip: If automatic processing was disabled or if the upload was interrupted, it is possible to resume the upload or add more images:
1. On the sidebar of the project, select the view Files.
2. If the previous upload pop-up is open, click ic_arrow_back.png to return to the list of uploads and click ic_cross_light_black.png next to the project's name.
3. In the upper-right corner, click UPLOAD FILES.
4. When ready for processing, click START PROCESSING in the upload pop-up or in the upper-right corner.

6. Once the upload is completed and the processing is automatically or manually started, the upload pop-up shows the estimated waiting and processing time. An email is sent shortly to inform of the project status.
7. Click the three-line menu button to display the left toolbar.
8. Click Projects to go back to the home page.


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