Account and license

Managing the payment method information

Payment method information are managed separately for every subscription. Details can be seen and modified on the Pix4D account page https://account.pix4d.com/


How to update Payment method information

Note: It is only possible to modify the Payment information for active subscriptions

  1. Open your account page: https://account.pix4d.com/
  2. Navigate to Plans and licenses
  3. Select the plan you want to modify the Payment method
  4. Click Edit plan.Edit payment method.png
  5. Select Change payment method.
    Change payment method.png
  6. On the next page, enter the new payment method details.Change mayment method.png
  7. Click Save payment method.

How add Payment method information

It is not possible to add global Payment method information. This needs to be defined for every different subscription. Subscriptions that are renewing are taking into account the payment information associated to that specific subscription

How to delete Payment method information

It is not possible to delete the Payment method information (such as credit card number). If you don't want a subscription to renew, please refer to this article: How to cancel the subscription plan.

Tip: If you have any question regarding on how your credit card information is stored, please take a look at this article: Is my credit card information secure?