Error e0400c: "Cannot open project. Project version is greater than software version."

Error

"Cannot open project. Project version is greater than software version."

error_e0040c.jpg

 

Description

When opening a project the error message appears: 

"Cannot open project. Project version is greater than software version." and the project is not accessible.

 

Cause

The project was processed with a latest version that the one installed in the computer.  Usually this error occurs with projects processed on Pix4D Cloud in the latest version. 

Solution

To open the .p4d file, download and install the same or a later version.
To download the latest-Preview version: https://cloud.pix4d.com/download/.

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