Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How to uninstall PIX4Dfields

To troubleshoot some issues, it is sometimes needed to have a clean installation of PIX4Dmaticfields. This requires a manual removal of files that the uninstaller is not able to delete.

To uninstall PIX4Dfields software, please follow these steps:

Windows:

  1. In the Windows Search, type Add or remove programs.

    Add or remove programs

  2. Scroll to find PIX4Dfields and click the application.

    PIX4Dfields_Uninstall

  3.  Click Uninstall.

    Uninstall confirm

  4. If a pop-up appears asking Do you want to allow this app to make changes to your device? click Yes.
  5. On the path where PIX4Dfields was installed (default is C:\Program Files\PIX4Dfields), ensure this folder no longer exists. If it exists, DELETE this PIX4Dfields folder.
  6. In the Windows Search type RegEdit and open the Registry Editor.

    Regedit search
  7. Locate the folder stored in the path: HKEY_CURRENT_USER\Software\pix4d\pix4dfields and ensure this folder no longer exists. If it exists, DELETE this PIX4Dfields folder.

    PIX4Dfields_Regedit_Delete-1
  8. Restart the computer.
  9. Reinstall the latest version of the software: https://www.pix4d.com/download-software/

Projects already processed will not be deleted by uninstalling PIX4Dfields and deleting the folders mentioned above.

To completely uninstall PIX4Dfields, delete:

  1. The folder in "C:\Users\<username>\AppData\Local\pix4d\Pix4Dfields". Deleting it can help with some crashes, but this will cause projects not to be imported anymore to PIX4Dfields.

  2. Data storage folder: This is where the actual project files are stored. You can find it in Settings, Data storage folder.

Important: It is always possible to export projects for backup prior to deletion. For detailed instructions, refer to the article: How to manage projects - PIX4Dfields.

MacOS:

  1. Delete Pix4dfields from the Applications folder.

  2. Delete “com.pix4d.Pix4dFields.plist” from the folder: Macintosh HD\Users\<username>\Library\Preferences\

  3. Restart the computer.

  4. Reinstall the latest version of the software: https://www.pix4d.com/download-software/

Projects already processed will not be deleted by uninstalling PIX4Dfields and deleting the folders mentioned above.

To completely uninstall PIX4Dfields, delete:

  1. The folder in "/Users/<username>/Library/Application Support/Pix4d/Pix4Dfields". Deleting it can help with some crashings, but this will cause that projects will not be imported anymore to PIX4Dfields.

  2. Data storage folder: this is where the actual files are stored. You can find it in Settings, Data storage folder.