- Pix4D Documentation
- PIX4Dfields
- Troubleshooting
The map display is black/empty - PIX4Dfields
This article explains the reasons and solutions for seeing a black screen in the map display.
This is typically caused by a corrupted installation that does not allow the map viewer to display orthomosaic, index map, or background satellite images.
Option A:
- Close PIX4Dfields.
- Visit: "C:\Program Files\Pix4Dfields\bin"
- You might see that geoservices folder are duplicated in:
- bin/plugin/geoservices.
- bin/geoservices.
- You might see that geoservices folder are duplicated in:
- Delete the first folder bin/plugin/geoservices.
- Open PIX4Dfields again and check if the map is displayed.
Option B:
- Close and uninstall PIX4Dfields.
- In the Windows Search, type Add or remove programs.
- Scroll to find PIX4Dfields and click the application.
- Click Uninstall.
- Install PIX4Dfields again, downloading from https://account.pix4d.com/download-software.