Cause for failure

• The App is not connected to the drone through Wi-Fi.

Solutions:

• Check that the device is connected to the remote controller
• Check that the remote controller is turned on
• Restart the App and the drone if you don't find the problem

Cause for failure  

• The drone is connected to less than 6 GPS satellites.

Solution:

• Wait a few seconds.
• If possible, take off manually. The drone will detect more satellites if it is above the surrounding obstacles such as buildings.

Cause for failure

• The camera storage reported an error.

Solution:

• Please try another card or try reformatting the card.

Cause for warning

• Not enough space on camera storage for the estimated number of images for the mission.

Solution:

• Please clear the space or try another card.

Cause for failure

• The drone is too far away from the grid (more than 2000m).

Solution:

• Bring the drone close to the grid. It has to be less than 2000m away from the center of the grid.

Cause for failure

• Motors are engaged while drone is not flying.

Solution:

• Turn motors off or take off manually before starting mission.

Cause for failure

• The drone battery level is not sufficient (Drone battery level <= Min battery level).

Solution:

• Verify that the drone's battery is charged (at least at the selected Minimum Battery Level).

Cause for warning

• Low drone battery level (30% >= Drone battery level > Min battery level).
• Multiple batteries are required.

Solution:

• Verify that the drone's battery is charged (at least at the selected Minimum Battery Level).

Cause for failure

• Couldn't connect to the drone's camera or couldn't set the appropriate photo mode.

Solution:

• Restart the drone and Pix4Dcapture Pro.

Cause for failure

• The flight mode switch is not in the correct position.

Solution:

• Flip the flight mode position to the correct position and wait a few seconds.

Cause for failure

• The mission has not been uploaded to the drone or was rejected by the drone.

Solution:

• Wait. There may be other takeoff items which must pass before the mission can upload, or it may take a while for a long mission to be generated and uploaded.
• Make sure the connection with the drone is strong.
• Restart your drone and start again.

Cause for failure

• Low Remote Controller Battery Level (Controller battery level <= 20%)

Solution:

• Verify that the remote controller`s battery is charged (at least at 20%)

Cause for warning

• Low Remote Controller Battery Level (30% >= Controller battery level > 20%)

Solution:

• Verify that the remote controller`s battery is charged (> 30%)

Cause for failure

• No RTK status

Solution:

• Ensure RTK status is fixed or disable RTK positioning.

Cause for failure

• The drone is not calibrated.

Solution:

• Please calibrate the drone in the drone vendor app, then try again.

Cause for failure

• The drone is not connected to enough GPS satellites to retrieve its position.

Solution:

• Verify that the Drone GPS satellites check is validated.

Cause for failure

• The mission is outside the geofence.

Solution:

• Please change the geofence parameters in the drone vendor app, then try again.

Cause for failure

• The camera is not recognized as a supported one.

Solution:

• Ensure that a supported camera model is connected to the drone.
• Restart your drone and start again.