Troubleshooting
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      Camera not officially supported - R0112 - PIX4Dfields

      Error message

      When attempting to process images from a camera not listed in the official PIX4Dfields database, the following error message will appear:

      "Camera not officially supported
      R01120: This camera is not officially supported, please double check the results carefully. Large location errors are possible."

      Description

      PIX4Dfields will process the images using the EXIF metadata embedded, relying on these values for accurate results.

      The minimum needed tags are:

      Exif.Image.Make
      Exif.Image.Model
      Exif.Photo.FocalLength

      Processing will be possible, and PIX4Dfields will provide outputs for both Fast and Accurate processing in most cases. 

      If significant location errors, visual artifacts, or misaligned maps are present, we recommend reaching out to Technical Support. Please provide a detailed explanation of the issue along with the drone images for further assistance.